By Booking your holiday with The Ferns Cottage you agree to the following Terms and Conditions - Please read carefully.

PAYMENT

A deposit cheque for £100 (non-refundable) is payable upon booking. We will send you a confirmation, by post or email, upon receipt of this deposit. Credit Card details will also be taken at the time of Booking and act as security against any damages or breakages whilst you are in the Cottage. The balance of the cost of your holiday is to be paid in cash upon arrival.

CANCELLATION AND INSURANCE

Once you have booked your holiday, our agreement with you is a legal contract. If you cannot go on holiday and the Cottage cannot be re-let, you are liable to pay for the booking in full, even if you cancel before paying the balance. If we succeed in re-letting the Cottage for that same period, we will deduct from you what you owe us (or refund to you) any such rentals received less your deposit, which is always non-refundable. For these reasons we strongly recommend that you take out travel insurance for your holiday.

NON-AVAILABILITY OF COTTAGE AS BOOKED

We would only cancel your holiday if the Cottage was unavailable for reasons beyond our reasonable control. We would attempt to offer you alternative accommodation, however if this was either not possible or not acceptable to you then we would refund to you all monies paid for the holiday. Our liability to you would not extend beyond this refund.

ARRIVAL

Upon arrival please come to the Main Entrance of The Ferns Guest House to collect your keys and pay your balance, your Cottage will be ready for you from 3PM, unless otherwise agreed in advance. Please ensure that you provide us with an EXACT ARRIVAL time so that we can greet you when you arrive.

DEPARTURE

We require that you vacate your Cottage by 10AM on the morning of your departure. We ask that you leave the property in a clean and tidy condition (As you found it).

DEPARTURE INVOICE

Although the cost of heating, linen, light and power is all inclusive in your holiday cost, we will present an invoice at the end of your holiday for sundry costs such as breakfast, breakages / damages.

LIABILITY

We do not accept responsibility for injury to persons or loss / damage to possessions unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This includes loss or damage to vehicles and their contents, and to the personal possessions you bring with you.